Customer SupportIntermediate✓ Release process: run on a live n8n instance

SignalSort — Multi-Channel Feedback Triage Hub

SignalSort — Multi-Channel Feedback Triage Hub ships as a ready-to-import n8n automation package: load the bundled workflow JSON, connect the credentials listed on this page, and activate it on self-hosted n8n or n8n Cloud.

Funnel feedback from every channel into one AI-triaged, theme-clustered Google Sheet board, with automatic thank-you replies and a weekly top-5 themes digest.

Collect feedback from email, forms, chat, and support tools through one webhook
Auto-classify every item by type, priority, sentiment, and a canonical theme
Build a deduplicated, theme-clustered feedback board in Google Sheets
Send automatic thank-you replies to anyone who left an email address
Get a weekly AI-written top-5 themes digest delivered to Telegram
Skip empty weeks and never send the same digest twice with built-in de-duplication
Own your feedback pipeline instead of paying $79+/mo for a feedback board

OpenAIGoogle SheetsSMTP / GmailTelegram

n8n.io / workflow / feedback-triage-hub

One-time

$19

~10 min

setup time

Setup Service — optional live install and test. Choose your tier at checkout (not tied to this template's price).

Instant download after payment

Refund as per the Refund Policy for downloadable templates.

Email Support · 24h SLA

Lifetime updates

APIs required

OpenAIGoogle SheetsSMTP / GmailTelegram

Already purchased?

Download SignalSort — Multi-Channel Feedback Triage Hub

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How it works

Workflow summary

2 coordinated workflows handle different parts of the automation.

Feedback Intake & AI Triage

Required

1Feedback arrives via a single webhook from any channel (email, form, chat, or support tool)
2AI classifies each item by type, priority, sentiment, and a canonical theme label
3The classified feedback is added as a row to your Google Sheet master board
4If the sender left an email address, an automatic thank-you reply is sent
5Feedback without an email is simply logged, ready for the weekly digest

Weekly Themes Digest

Optional

1Runs automatically once a week on a schedule
2Reads all feedback rows logged by the intake workflow from Google Sheets
3Clusters the last few days of feedback into themes and ranks the top five by volume
4AI writes a short digest with a headline and a recommended focus for the team
5Sends the digest to Telegram, skipping weeks with no feedback and never sending twice

Why this exists

Solo SaaS founders get feedback scattered across email, social, and support tickets and can't tell what's most important; dedicated boards like Canny run $79+/mo and still need manual curation.

“'Scattered feedback comes in from emails, social media, or support tickets, and it's a nightmare to figure out what's most important. Then there's the overwhelm of prioritizing feature requests or bug reports when you're a solo founder.'”

Source: r/SaaS thread

Deliverables

What's included with your purchase

Every checkout includes the same practical package so you are never hunting for missing files mid-setup.

01Workflow JSON exports ready to import into your n8n workspace (self-hosted or n8n Cloud).
02Step-by-step guide that walks credential creation, node-by-node checks, and activation.
03Credential checklist for OpenAI, Google Sheets, SMTP / Gmail, Telegram. Email support@n8ntemplatestore.com if you get stuck — replies within 24 hours (SLA).
04Perpetual (lifetime) use license Your one-time purchase includes an ongoing right to use this template package on n8n instances you control for your own automation — not for resale or public redistribution of the files as a product. Terms & conditions.
05We keep the copyright Workflow JSON, guides, screenshots, and bundled assets stay our copyrighted works (or our licensors'). Payment grants the limited license in our Terms only — it does not transfer ownership.

Need a second opinion before buying? Compare the full catalog, browse more Customer Support templates, see how n8n compares to Zapier and Make, or read the support policies.

Setup

Three steps to a running n8n automation

Import the workflow into n8n

Paste your API keys into the credentials panel

Press ‘activate’ — you’ll get your first report tomorrow morning

Support

Need help setting up this n8n template?

Beginner-friendly guidance is included. Our support team will help you if you get stuck — email support@n8ntemplatestore.com or visit support.

Email support

Replies within 24 hours (SLA)

Contact

Setup Service4 tiers — your choice

Optional live session — we install, configure, and test on a screen share. Add Setup Serviceat checkout and pick any tier; pricing is not tied to this template's list price.

Book setup

FAQ

About this template

How long does it take to set up SignalSort — Multi-Channel Feedback Triage Hub?

Most people finish in minutes following the guide. If you’ve never used n8n before, budget an hour — the first workflow is always the slowest.

What if I get stuck?

Email support@n8ntemplatestore.com. Free basic support is included with every purchase, and you’ll get a reply from our team within 24 hours. If setup needs more than email, we can schedule a call.

Do I need to pay for OpenAI?

API costs are separate and go directly to the provider — typically a few dollars a month at most for a solo business. Full breakdown is in the setup guide.

Can I customize the workflow?

Yes, completely. You own the .json — edit nodes, swap in your own prompts, re-wire the logic. Our support team can help you plan customizations over email.

What if it doesn’t work for me?

Refunds are issued only as described in our Refund Policy (https://n8ntemplatestore.com/refund-policy). Or add Setup Service at checkout for a live install and test session — pick any tier you prefer.