MarketingIntermediate✓ Release process: run on a live n8n instance

Freemium User Retention Campaign

Freemium User Retention Campaign ships as a ready-to-import n8n automation package: load the bundled workflow JSON, connect the credentials listed on this page, and activate it on self-hosted n8n or n8n Cloud.

Automated user retention: reads a user list from Google Sheets, segments users by engagement level (active, at-risk, inactive, churned), sends personalized re-engagement emails with discount offers or feedback surveys via Gmail, and logs all campaign activity for tracking.

Segment users by engagement level — active, at-risk, inactive, or churned — automatically
Send personalized re-engagement emails with discount offers or feedback surveys via Gmail
Track every campaign touchpoint in Google Sheets for open-rate and conversion analysis
Reclaim inactive users before they churn with timely, targeted outreach

Google SheetsGmail

n8n.io / workflow / freemium-retention-campaign

One-time

$19

~15 min

setup time

Setup Service — optional live install and test. Choose your tier at checkout (not tied to this template's price).

Instant download after payment

Refund as per the Refund Policy for downloadable templates.

Email Support · 24h SLA

Lifetime updates

APIs required

Google SheetsGmail

Already purchased?

Download Freemium User Retention Campaign

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How it works

Workflow summary

One workflow handles everything end-to-end.

1Runs weekly on a schedule
2Reads the user list from Google Sheets
3Segments users into at-risk, inactive, and churned based on engagement
4Sends a discount offer email to at-risk users
5Sends a re-engagement email with a free trial link to inactive users
6Sends a feedback survey to churned users
7Logs all campaign activity to Google Sheets

Why this exists

SaaS founders watching free-tier signups go cold with no re-engagement sequence, realising they were losing 80% of trial users who never converted because they never heard from the product again.

“People sign up, poke around for a day, then never come back. I can see them in the DB. I just have no automated way to reach them at the right moment.”

Source: Indie Hackers forum

Deliverables

What's included with your purchase

Every checkout includes the same practical package so you are never hunting for missing files mid-setup.

01Workflow JSON exports ready to import into your n8n workspace (self-hosted or n8n Cloud).
02Step-by-step guide that walks credential creation, node-by-node checks, and activation.
03Credential checklist for Google Sheets, Gmail. Email support@n8ntemplatestore.com if you get stuck — replies within 24 hours (SLA).
04Perpetual (lifetime) use license Your one-time purchase includes an ongoing right to use this template package on n8n instances you control for your own automation — not for resale or public redistribution of the files as a product. Terms & conditions.
05We keep the copyright Workflow JSON, guides, screenshots, and bundled assets stay our copyrighted works (or our licensors'). Payment grants the limited license in our Terms only — it does not transfer ownership.

Need a second opinion before buying? Compare the full catalog, browse more Marketing templates, see how n8n compares to Zapier and Make, or read the support policies.

Setup

Three steps to a running n8n automation

Import the workflow into n8n

Paste your API keys into the credentials panel

Press ‘activate’ — you’ll get your first report tomorrow morning

Support

Need help setting up this n8n template?

Beginner-friendly guidance is included. Our support team will help you if you get stuck — email support@n8ntemplatestore.com or visit support.

Email support

Replies within 24 hours (SLA)

Contact

Setup Service4 tiers — your choice

Optional live session — we install, configure, and test on a screen share. Add Setup Serviceat checkout and pick any tier; pricing is not tied to this template's list price.

Book setup

FAQ

About this template

How long does it take to set up Freemium User Retention Campaign?

Most people finish in minutes following the guide. If you’ve never used n8n before, budget an hour — the first workflow is always the slowest.

What if I get stuck?

Email support@n8ntemplatestore.com. Free basic support is included with every purchase, and you’ll get a reply from our team within 24 hours. If setup needs more than email, we can schedule a call.

Do I need to pay for Google Sheets?

API costs are separate and go directly to the provider — typically a few dollars a month at most for a solo business. Full breakdown is in the setup guide.

Can I customize the workflow?

Yes, completely. You own the .json — edit nodes, swap in your own prompts, re-wire the logic. Our support team can help you plan customizations over email.

What if it doesn’t work for me?

Refunds are issued only as described in our Refund Policy (https://n8ntemplatestore.com/refund-policy). Or add Setup Service at checkout for a live install and test session — pick any tier you prefer.