MarketingIntermediate✓ Test-run on a live n8n instance

ReviewFlow: Automated Google Review Requests

ReviewFlow: Automated Google Review Requests ships as a ready-to-import n8n automation package: load the bundled workflow JSON, connect the credentials listed on this page, and activate it on self-hosted n8n or n8n Cloud.

Send personalized SMS and email review requests after every job, pre-screen unhappy customers to a private feedback form, and track every touchpoint in Google Sheets — replacing Podium or Birdeye at a fraction of the cost.

Send personalized review request SMS and email automatically when a job is marked done
Pre-screen unhappy customers — low satisfaction ratings route to a private feedback form, not Google
Suppress duplicate requests per customer using built-in deduplication
Send a polite follow-up reminder 3 days later to customers who haven't reviewed yet
Log every review request, feedback redirect, and reminder to Google Sheets for a full audit trail
Configure every message, link, and threshold in a single Config node — no code editing needed

Google SheetsSMTP (Gmail or any email)Twilio

n8n.io / workflow / google-review-request-engine

One-time

$19

~5 hrs / week

time back

Setup Service — optional live install and test. Choose your tier at checkout (not tied to this template's price).

Instant download after payment

Refund as per the Refund Policy for downloadable templates.

Email Support · 24h SLA

Lifetime updates

APIs required

Google SheetsSMTP (Gmail or any email)Twilio

Already purchased?

Download ReviewFlow: Automated Google Review Requests

Paste the license key from your receipt. It must match this template.

How it works

Workflow summary

2 coordinated workflows handle different parts of the automation.

ReviewFlow — Request Engine

Required

1A webhook fires when a job is marked complete in your system (Calendly, Stripe, Zapier, or a direct POST)
2Checks whether this customer has already been contacted using persistent deduplication — skips if already sent
3Pre-screens the customer satisfaction score: low ratings (configurable threshold) route to a private feedback form instead of Google
4Satisfied customers receive a personalized SMS and email with your Google Review link
5Unhappy customers receive a private feedback email linking to your internal form — protecting your public rating
6Every outreach event is logged to a Google Sheets review log with status and timestamp

ReviewFlow — Reminder Engine

Optional

1Runs once per day on a configurable schedule (default 9 AM)
2Reads the Google Sheets review log to find customers whose initial request was sent 3 or more days ago
3Skips customers who already received a reminder or whose status is not review_requested
4Sends a polite one-touch reminder SMS and email to each eligible customer
5Updates each review log row status to reminder_sent to prevent duplicate follow-ups

Why this exists

Local service businesses finish jobs with happy customers who rarely leave Google reviews even when asked — and the SaaS tools that automate this (Podium, Birdeye) cost $299–$999/mo per location.

“We finish jobs, customers are happy, but they rarely leave a review unless we specifically ask—and even then, most forget. I don't want to be too pushy, but I also don't want to leave money on the table.”

Source: r/smallbusiness thread

Deliverables

What's included with your purchase

Every checkout includes the same practical package so you are never hunting for missing files mid-setup.

01Workflow JSON exports ready to import into your n8n workspace (self-hosted or n8n Cloud).
02Step-by-step guide that walks credential creation, node-by-node checks, and activation.
03Credential checklist for Google Sheets, SMTP (Gmail or any email), Twilio. Email support@n8ntemplatestore.com if you get stuck — replies within 24 hours (SLA).
04Perpetual (lifetime) use license Your one-time purchase includes an ongoing right to use this template package on n8n instances you control for your own automation — not for resale or public redistribution of the files as a product. Terms & conditions.
05We keep the copyright Workflow JSON, guides, screenshots, and bundled assets stay our copyrighted works (or our licensors'). Payment grants the limited license in our Terms only — it does not transfer ownership.

Need a second opinion before buying? Compare the full catalog, browse more Marketing templates, see how n8n compares to Zapier and Make, or read the support policies.

Setup

Three steps to a running n8n automation

Import the workflow into n8n

Paste your API keys into the credentials panel

Press ‘activate’ — you’ll get your first report tomorrow morning

Support

Need help setting up this n8n template?

Beginner-friendly guidance is included. Our support team will help you if you get stuck — email support@n8ntemplatestore.com or visit support.

Email support

Replies within 24 hours (SLA)

Contact

Setup Service4 tiers — your choice

Optional live session — we install, configure, and test on a screen share. Add Setup Serviceat checkout and pick any tier; pricing is not tied to this template's list price.

Book setup

FAQ

About this template

How long does it take to set up ReviewFlow: Automated Google Review Requests?

Most people finish in minutes following the guide. If you’ve never used n8n before, budget an hour — the first workflow is always the slowest.

What if I get stuck?

Email support@n8ntemplatestore.com. Free basic support is included with every purchase, and you’ll get a reply from our team within 24 hours. If setup needs more than email, we can schedule a call.

Do I need to pay for Google Sheets?

API costs are separate and go directly to the provider — typically a few dollars a month at most for a solo business. Full breakdown is in the setup guide.

Can I customize the workflow?

Yes, completely. You own the .json — edit nodes, swap in your own prompts, re-wire the logic. Our support team can help you plan customizations over email.

What if it doesn’t work for me?

Refunds are issued only as described in our Refund Policy (https://n8ntemplatestore.com/refund-policy). Or add Setup Service at checkout for a live install and test session — pick any tier you prefer.