Customer SupportIntermediate

Review Response Engine

Review Response Engine ships as a ready-to-import n8n automation package: load the bundled workflow JSON, connect the credentials listed on this page, and activate it on self-hosted n8n or n8n Cloud.

Automatically analyze incoming reviews with AI, generate draft responses, alert on negatives via Slack, and log every review to Google Sheets.

Score every incoming review as positive, neutral, or negative using GPT-4o-mini
Generate a professionally-worded draft response tailored to the review sentiment
Instantly alert your team on Slack when a negative review arrives
Email the draft response and full review context to the business owner for approval
Log every review, sentiment score, and draft to Google Sheets for trend analysis
Handles reviews from any platform — just POST the review data to the webhook

OpenAISendGridSlackGoogle Sheets

n8n.io / workflow / review-response-engine

One-time

$14

~5 hrs / week

time back

Setup Service — optional live install and test. Choose your tier at checkout (not tied to this template's price).

Instant download after payment

Refund as per the Refund Policy for downloadable templates.

Email Support · 24h SLA

Lifetime updates

APIs required

OpenAISendGridSlackGoogle Sheets

Already purchased?

Download Review Response Engine

Paste the license key from your receipt. It must match this template.

How it works

Workflow summary

One workflow handles everything end-to-end.

1A review arrives via webhook — sent from Google, Yelp, Trustpilot, or any review platform you connect
2AI analyzes the review text and classifies it as positive, neutral, or negative with an urgency level
3AI generates a professional, empathetic draft response tailored to the review sentiment
4Negative reviews trigger an instant Slack alert with the review details and urgency level
5The draft response is emailed to the business owner for review and approval before posting
6Every review, its sentiment score, key themes, and draft are logged to Google Sheets for tracking

Deliverables

What's included with your purchase

Every checkout includes the same practical package so you are never hunting for missing files mid-setup.

01Workflow JSON exports ready to import into your n8n workspace (self-hosted or n8n Cloud).
02Step-by-step guide that walks credential creation, node-by-node checks, and activation.
03Credential checklist for OpenAI, SendGrid, Slack, Google Sheets. Email support@n8ntemplatestore.com if you get stuck — replies within 24 hours (SLA).
04Perpetual (lifetime) use license Your one-time purchase includes an ongoing right to use this template package on n8n instances you control for your own automation — not for resale or public redistribution of the files as a product. Terms & conditions.
05We keep the copyright Workflow JSON, guides, screenshots, and bundled assets stay our copyrighted works (or our licensors'). Payment grants the limited license in our Terms only — it does not transfer ownership.

Need a second opinion before buying? Compare the full catalog or read the support policies.

Setup

Three steps to a running n8n automation

Import the workflow into n8n

Paste your API keys into the credentials panel

Press ‘activate’ — you’ll get your first report tomorrow morning

Support

Need help setting up this n8n template?

Beginner-friendly guidance is included. Our support team will help you if you get stuck — email support@n8ntemplatestore.com or visit support.

Email support

Replies within 24 hours (SLA)

Contact

Setup Service4 tiers — your choice

Optional live session — we install, configure, and test on a screen share. Add Setup Serviceat checkout and pick any tier; pricing is not tied to this template's list price.

Book setup

FAQ

About this template

How long does it take to set up Review Response Engine?

Most people finish in minutes following the guide. If you’ve never used n8n before, budget an hour — the first workflow is always the slowest.

What if I get stuck?

Email support@n8ntemplatestore.com. Free basic support is included with every purchase, and you’ll get a reply from our team within 24 hours. If setup needs more than email, we can schedule a call.

Do I need to pay for OpenAI?

API costs are separate and go directly to the provider — typically a few dollars a month at most for a solo business. Full breakdown is in the setup guide.

Can I customize the workflow?

Yes, completely. You own the .json — edit nodes, swap in your own prompts, re-wire the logic. Our support team can help you plan customizations over email.

What if it doesn’t work for me?

Refunds are issued only as described in our Refund Policy (https://n8ntemplatestore.com/refund-policy). Or add Setup Service at checkout for a live install and test session — pick any tier you prefer.