FixFlow: Tenant Maintenance Intake & AI Triage
FixFlow: Tenant Maintenance Intake & AI Triage ships as a ready-to-import n8n automation package: load the bundled workflow JSON, connect the credentials listed on this page, and activate it on self-hosted n8n or n8n Cloud.
Turn every tenant text or email about a broken fixture into an AI-triaged, tracked repair — urgency classified, a Trello card created, and the tenant acknowledged in seconds.
- Classify every maintenance request as emergency, routine, or cosmetic with AI in seconds
- Draft a vendor-ready issue description a contractor can quote from without a follow-up call
- Create a color-coded Trello card per request so nothing gets lost in a text thread
- Alert the property manager immediately when a request is flagged as an emergency
- Auto-acknowledge every tenant by email so they know the request was received
- Log every request to a Google Sheet you already keep, with urgency, category, and status
- Run entirely from a form webhook — no property-management software subscription required
Setup Service — optional live install and test. Choose your tier at checkout (not tied to this template's price).
Paste the license key from your receipt. It must match this template.
Workflow summary
One workflow handles everything end-to-end.
- 1A tenant submits a maintenance request through your intake form (Google Form forwarded to a webhook, or any form/text-to-webhook bridge)
- 2AI classifies the issue as emergency, routine, or cosmetic and drafts a vendor-ready description
- 3Emergency-tagged requests immediately email the property manager with the details and emergency contact number
- 4A Trello card is created in your maintenance board, color-coded by urgency, with the AI-drafted description and any photo link
- 5The request is logged to your Google Sheet with date, unit, tenant, urgency, category, and status
- 6The tenant receives an automatic acknowledgment email confirming the request was received
What's included with your purchase
Every checkout includes the same practical package so you are never hunting for missing files mid-setup.
- 01Workflow JSON exports ready to import into your n8n workspace (self-hosted or n8n Cloud).
- 02Step-by-step guide that walks credential creation, node-by-node checks, and activation.
- 03Credential checklist for OpenAI, Trello, Google Sheets, SMTP. Email support@n8ntemplatestore.com if you get stuck — replies within 24 hours (SLA).
- 04Perpetual (lifetime) use license Your one-time purchase includes an ongoing right to use this template package on n8n instances you control for your own automation — not for resale or public redistribution of the files as a product. Terms & conditions.
- 05We keep the copyright Workflow JSON, guides, screenshots, and bundled assets stay our copyrighted works (or our licensors'). Payment grants the limited license in our Terms only — it does not transfer ownership.
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Three steps to a running n8n automation
Import the workflow into n8n
Paste your API keys into the credentials panel
Press ‘activate’ — you’ll get your first report tomorrow morning
Need help setting up this n8n template?
Beginner-friendly guidance is included. Our support team will help you if you get stuck — email support@n8ntemplatestore.com or visit support.
About this template
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